Portal PC & Gaming

Sunday, December 18, 2011

Checking to see if an issue is due to the console or a game update.

Ever get those glitches where no matter what you do they just won't go away no matter what you do. Then your so aggravated you can't figure out what to do. This technique is relatively simple and easy to do. First what you are going to want to do is delete your game cache if your on XBox360 by going to settings > storage and then highlight the hard drive and the message press Y to clear game cache. If your using the PS3 what your going to want to do is go to the Game section on the XMB then scroll up to where it says Game Utility Data. This area stores the updates and installed data from the game your saved games are located in another menu section labelled Saved Game Data. What your going to want to do is Delete all the data for that game in that Game Utility Data using the triangle button. After you do this step on your consoles your going to want to make sure you are disconnected from the wireless completely or pull the network cable out. This is going to ensure that your system won't download and install the updates for the game. Your game will start up using the initial launch version. At this point go ahead and see if you experience the same issue. If you don't have the same issue the issue was an issue with the corrupt data saved on the console. If after this you re-connect your console to your network re-download the patch and experience the same issue than the issue is with the patch. Now if when the game starts up using the initial launch version and you still are having the issue then there could be a defect with the disc or it could be an issue that hasn't been patched yet. At that point the only thing you can do is alert technical support of the issue so that they can attempt to create a patch. If you have any comments, questions or suggestions please feel free to leave a comment below and I will get back to you.

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