Thursday, December 15, 2011
Internet browser troubleshooting and fixes
So many times when your surfing the web you run into errors. Many of these errors are caused by your cache, cookies and other browser pertinent information that helps you surf the web. Let's start witha very basic explanation on what the cookies and cache are. Basically what happens is that everytime you go to a website your browser will save specific portions of that site to your computer as your cache and cookies. This allows your computer/browser to quickly go to the site and load the page. So what happens is that errors sometimes get saved to those files and when those files are loaded the errors are as well and it will seem as if the website/server is displaying this error when truly nothing is wrong. The first thing that you can do to ensure this doesn't continuously happen. On all browser is a way to clear your cache and cookies. For IE8 it is located under Tools > Internet Options. For firefox it is under Tools > Clear Browsing History. At this point the only files you need only to concern yourself with deleting Cookies, Cache and Temporary Internet Files(IE8 Cache). Then the other thing you can do depending on what troubleshooting steps you would like to take is to enter private browsing via the Tools menu in most browsers. Private browsing allows you to surf the web without the browser saving to your cache and cookies thus not allowing errors to be saved to those files. Some other things you can try for other similar browsing issues is ensuring that your Adobe programs are up to date (i.e. Flash, Reader, Shockwave and AIR) as well as ensuring that your Java Client is up to date. Those programs control whether certain things are displayed on the webpage (i.e. Pictures, Video, Applets). If you have any questions about anything not contained in this article feel free to leave a comment or send me an E-mail and I will update this article accordingly.